February 2025

2024-2025 People Trends

Lightspeed's 2024-2025 HR & People Trends Report.
Reports & Benchmarks

About the Report

In our 4th annual report, we surveyed 127 companies to uncover key 2025 trends in hiring, compensation, and workforce strategy. We hope the insights below will help founders and leaders build high-performing teams in a changing market.

*The content here should not be viewed as investment advice, nor does it constitute an offer to sell, or a solicitation of an offer to buy, any securities. Certain statements herein are the opinions and beliefs of Lightspeed; other market participants could take different views.

Key Takeaways

1
EXECUTIVE HIRING REMAINS SLOW AND COMPETITIVE

It takes an average of six months to fill a C-suite role, with CROs and CMOs  being the hardest roles to fill. Proactive recruiting and succession planning are essential for growing companies.

2
BEWARE OF THE EXECUTIVE GROWTH GAP

Despite many startups promoting a "grow with the company" vision, 72% of executive roles are filled externally, leaving employees without a clear path to leadership. This lack of upward mobility contributes to regrettable attrition, with 45% citing career growth challenges and 30% leaving over compensation concerns

3
HEADCOUNT PLANNING IS LARGELY TIED TO REVENUE

51% of companies link hiring to revenue, with Finance leading the process (55%) in revenue-driven companies and HR playing a bigger role (29%) when hiring isn’t tied to revenue goals.

4
KEEP YOUR ORGANIZATIONAL STRUCTURE SIMPLE

The ideal structure balances 5-6 direct reports per manager and 5 (early-stage) to 12 org (later-stage) levels. Overly complex orgs see lower satisfaction and efficiency.

5
CASH & EQUITY STRATEGY WILL REMAIN THE SAME

Most companies are holding firm on cash and equity strategies in 2025, with 61% maintaining current compensation plans and 72% making no changes to equity grants, signaling a focus on stability amid market uncertainty.

6
AI ADOPTION IN HR IS STILL EARLY INNINGS

55% of companies are using AI, primarily in recruiting (37%) and HR operations (27%), but data privacy (28%) and system integration (21%) remain persistent hurdles.

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Insights & Observations

Despite a year of growth and breakthrough innovation in 2024, startups still face a critical challenge: building next-generation teams that will take their products to the next level and drive long-term success. Executive hiring is more competitive than ever, AI is making its way into HR but with real obstacles, and companies are rethinking how they attract, retain, and structure their teams for long-term success.

We surveyed 127 companies across industries and funding stages to uncover the most important trends shaping hiring, compensation, and workforce strategy in 2025. Whether you’re a founder or a people leader, we hope these insights will help you stay ahead of the curve and build a high-performing team in this evolving market.


1. Executive Hiring Is Tough—Especially for CROs and CMOs

Hiring senior leaders has always been difficult, but in today’s market, it’s particularly challenging. The most difficult roles to fill? CROs and CMOs, largely due to limited candidate pools and highly specific industry experience requirements.

Startups are feeling the pressure during hiring—on average, executive hires take six months to fill, with some roles stretching even longer. For early-stage companies, the challenge is compounded by compensation expectations, which can create misalignment between candidates and company budgets.

In addition to long search times, competition for experienced leaders is fierce. Startups often lose top candidates to later-stage or public companies that can offer higher salaries, large equity packages, and lower perceived risk.

💡Takeaway: Proactive succession planning is no longer optional. If you know a key hire will be needed in the next 12 months, start building relationships with potential candidates now. Otherwise, expect long delays in filling mission-critical leadership roles.


2. The “Executive Growth Gap” Is Driving Attrition

Despite the common belief that startups are great places for employees to "grow with the company," the data tells a different story. A significant 72% of executive roles are filled externally, leaving many internal candidates without a clear upward career path.

This “executive growth gap” is directly contributing to regrettable attrition, with 45% of employees citing lack of career growth as their reason for leaving. Compensation concerns (30%) are another major factor, but it’s clear that employees need to see a future at their company to stay engaged.

This presents a dilemma for startups: balancing the need for seasoned leadership with the risk of losing talented internal employees who feel stuck.

💡Takeaway: If you want to retain high-performing employees, internal career progression needs to be more than a talking point. Invest in leadership development programs, mentorship, and upskilling to create real opportunities for internal promotions.


3. AI in HR: Adoption Is Rising, but Challenges Persist

AI is making inroads in HR, but it’s still early days. More than 55% of companies have begun integrating AI tools into their recruiting (37%) and HR operations (27%). However, most implementations are limited to administrative automation rather than strategic decision-making.

Even among early adopters, major challenges remain:

  • Data privacy & compliance (28%) are the top concerns, particularly around handling sensitive employee data.
  • System integration issues (21%) make it difficult to seamlessly incorporate AI tools into existing HR tech stacks.
  • Lack of expertise (20%) means that many HR teams struggle to maximize AI’s potential.

Despite these hurdles, early results are promising. 39% of companies report that AI tools have met or exceeded their expectations, while another 43% say it’s too early to measure impact.

💡Takeaway: AI can be a powerful enabler, but only when it’s properly implemented. Companies investing in AI for HR should prioritize data security, seamless integration, and internal training to ensure adoption delivers real ROI.


4. Revenue-Driven Headcount Planning Is Now the Norm

Hiring used to be primarily centered around filling immediate needs and long-term growth bets. Now, it’s all about revenue alignment. More than 51% of companies explicitly tie hiring decisions to revenue performance, a shift that reflects the need for financial discipline in today’s market.

Who owns headcount planning?

  • In revenue-driven companies, finance teams (55%) lead hiring decisions, ensuring alignment with growth projections.
  • In companies where hiring isn’t directly tied to revenue, HR plays a bigger role (29%), focusing more on talent availability and workforce strategy.

💡Takeaway: If you’re not already aligning headcount with revenue, it’s time to start. Quarterly headcount planning reviews help companies stay agile and avoid over-hiring in rapidly changing markets.


5. Organizational Complexity Is a Silent Productivity Killer

Scaling an organization isn’t just about hiring—it’s about designing effective team structures. Many companies are struggling with excessive levels, inefficient reporting lines, and unclear role definitions, all of which slow down decision-making.

The ideal team structure balances:

  • 5-6 direct reports per manager for optimal oversight.
  • 5 (early-stage) to 12 (later-stage) organizational levels to avoid unnecessary complexity.

Companies with simpler structures (≤21 complexity score) see the highest success rate (64%), while highly complex organizations (50+ complexity score) experience lower employee satisfaction (43%).

Another key finding: Nearly half of companies feel their leveling and reporting structures are only "somewhat effective," with the biggest complaints being:

  • Too many managers creating inefficiencies (34%)
  • Lack of clarity in roles and accountability (28%)
  • Too many levels, slowing decision-making (10%)

💡Takeaway: Keep your org chart as simple as possible for as long as possible. Overly complex structures slow execution, reduce accountability, and frustrate employees.


​​6. Compensation Strategies Are Holding Steady—But Is That the Right Move?

Most startups are holding firm on cash and equity compensation in 2025—61% plan no changes to cash pay, and 72% are keeping equity grants the same. This signals a focus on stability over aggressive adjustments amid potential market and economic uncertainty.

At first glance, this makes sense, but staying stagnant has risks:

  • Top talent expects competitive offers. While 56% of companies target mid-market pay, that may not be enough to secure or retain key hires.
  • Equity dilution concerns persist. Startups must balance attractive grants with long-term cap table health.
  • Raises are selective. Nearly 20% of companies lack a defined salary increase budget, risking pay inequities.

💡Takeaway: Benchmarking and transparency are key to staying competitive. If pay increases or equity retention options aren’t on the table, career growth and retention incentives need to fill the gap.


Final Thoughts

The 2025 HR landscape will be shaped by how well companies navigate hiring challenges, internal mobility, AI adoption, and structural efficiency. The most successful startups will be the ones that:

  • Embrace succession planning and invest in leadership development.
  • Create real career progression opportunities to reduce regrettable attrition.
  • Leverage AI strategically while addressing privacy and integration challenges.
  • Align headcount with revenue for smarter hiring decisions.
  • Keep their organizational structures lean to maintain agility and speed.
  • Ensure compensation strategies remain competitive to attract and retain top talent without overspending.

As we move into a new year, founders and people leaders who embrace these trends will be in the strongest position to attract, retain, and scale high-performing teams.

*The content here should not be viewed as investment advice, nor does it constitute an offer to sell, or a solicitation of an offer to buy, any securities. Certain statements herein are the opinions and beliefs of Lightspeed; other market participants could take different views.

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